Patients & Visitors
Caring for All
At UMC, we work tirelessly to provide you and your loved ones with the highest level of care and service.
In this section, you will find detailed information about patient care, billing information, visiting policies and hours, ATMs, free Wi-Fi access, and dining options in and around our hospital campus.
For information regarding your care team, discharge information, billing and insurance and medical records, please see our patient information.
For information regarding visitor services, including travel directions, and patient postcards, please follow the link below to access the Visitor Information section of this website.
I am proud that you have chosen UMC for your health care needs.
Whether your stay with us was planned, or you are here on an emergent basis, let me please take a moment to offer you my personal pledge that every patient at UMC is treated just like we would treat a member of our own family. Our entire team, from the folks who come to clean your room to the surgeons in the OR to the nurses here around the clock, is here to take care of you. It is our mission for you to return home in better health after a positive experience at UMC.
You are in excellent hands here at UMC with a superior level of care and the widest range of specialized and unique services available in Nevada.
UMC offers the highest level of trauma care for adults and UMC Children’s Hospital offers the highest level of pediatric services available anywhere in the state. UMC is home to the only Transplant Center and the only Verified Burn Center in Nevada, and we offer the highest achievement in cardiac care as awarded by the American Heart Association. Our prestigious awards, incredible lines of service, and extraordinary level of treatment all start with phenomenal bedside care.
UMC is our community’s hospital and the hospital of choice for Southern Nevada. I wish you well along your road to recovery.
Take Care,
Mason Van Houweling
UMC CEO
Waiting Areas
Comfortable waiting areas for visitors are located on each patient unit. Family members of patients undergoing surgery are welcome to wait in the waiting room near the surgical suite where the surgeon will call on them following the procedure. The waiting room for same-day surgeries is located on the first floor near the main lobby. After a procedure and post-anesthesia recovery, same-day patients will be transported back to the Ambulatory Surgery Center, where they can receive visitors at the bedside.
Clergy
A nondenominational Reflection Room is located on the first floor of the hospital. All clergy are welcome to visit members of their congregations who are hospitalized. If your place of worship does not have a representative assigned to visit patients on a regular basis, we suggest that you or your loved one notify your clergy personally to arrange visitation.
UMC will not discriminate on the basis of race, color, religion, sex, age, national origin, disability status, sexual orientation, or gender identity or expression in rendering services to patients.
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