UMC - Billing Information

Billing Information

We're Here to Answer Your Questions

Do you have questions about your Hospital Bill?

UMC Patient Accounts

702.383.2347

Hours: 8:00 a.m. to 4:00 p.m. Monday through Friday

Billing

Payment for your hospital bill is ultimately your responsibility. However, UMC’s Patient Accounts staff is available to answer any questions or concerns you may have regarding your bill.

As a courtesy, UMC will file your claim with your primary and secondary insurance plans if you provide that information when you register.

You will receive more than one bill for your hospital stay:

One from the hospital for your room, meals, nursing care, lab and other related medical services.
One from the physician for professional services.
One from the radiologist for reading and interpreting any x-ray procedures performed.
One from the pathologist for interpreting any lab tests that were performed.

In addition, if you were brought to the hospital by ambulance, you will receive a bill from the ambulance company as well.

InsurancePre-Authorization

Prior Authorization/Pre-certification

Most insurance companies require notification of any hospital procedure, whether inpatient or outpatient. Without prior authorization, your insurance company may deny your claim, making you responsible for the entire balance. Once you know you will be having a procedure done, contact our office so all prior authorizations or pre-certifications can be obtained.

Deductibles and Co-pays

When You Register

Any deductibles or co-pays your insurance plan requires will be collected when you register. If you do not pay your deductible or co-pay upon registration, you will be billed for those amounts, regardless of what your insurance pays on your total hospital bill.

Financial Assistance

Where Financial Assistance Is Needed

A member of UMC’s Financial Eligibility staff will meet with you during the first 24 hours of your stay to determine if you qualify for any financial assistance programs. If you qualify, the necessary paperwork will be initiated.

Payment arrangements can be established by contacting the Patient Accounts office. Monthly payments will be established based on the total balance of your bill.

Delinquent Accounts

Delinquent accounts will be sent to an outside collection agency. The collection agency may charge interest based on the total amount due. To avoid having your account sent to a collection agency, contact UMC’s Patient Accounts office to establish payment arrangements if you are unable to pay your bill.

A Wide Range of Insurances Are Accepted

UMC accepts most insurance plans including HMO’s, PPO’s, Medicare and Medicaid. Unless UMC has a contract with your insurance company, you will be billed for any balance that the insurance company has not paid. You will be billed for any personal items requested that are not covered by insurance whether UMC has a contract with your insurance company or not.

University Medical Center and UMC Quick Care Centers accept the following insurance plans.

Aetna US Healthcare
Aetna Medicare Plans
Affiliated Health Funds
Anthem BXBS Partnership Program(Medicaid)
Beech Street
Beech Street Work Comp
Blue Cross Blue Shield HMO PPO
Blue Cross Blue Shield Work Comp
Anthem BXBS Medicare Plan
Choice Care Network(Humana)
Cigna
EM3 Work Comp
Clark County Self Funded
Coast Benefits
Employer Occupational Health(Work Comp)
First Health/CCN
First Health Work Comp
Gaughan Properties
Global Excel Management
Great West Healthcare
Hospital Services Coalition(HSC)
Humana Medicare Advantage HMO

John Alden/Horizon Health(EPO)
John Alden/Horizon Health(PPO)
Key Health
Managed Care Consultants, Inc.
Managed Care Consultants, Inc./Health Alliance
Managed Care Consultants, Inc. Work Comp
Mediversal
Mediversal Work Comp
Nevada Preferred Professionals(PPO, EPO)
PacifiCare of Nevada PPO
PacifiCare of Nevada HMO
PacifiCare/Secure Horizons
Private Health Care Systems
Sierra Health and Life/HPN/Sierra Choice/Senior D.
Sierra Healthcare Options, Inc.
Sierra Smart Choice(HPN Medicaid)
Sierra Work Comp
Three Rivers Provider Network(Clark&Nye County)
United Healthcare of Nevada
Universal Health Network
Universal Health Network-Columbia Sussex Corp.

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