How to Become a Volunteer


Applicants must be at least 16 years of age. Interested parties must complete an application and interview with the volunteer coordinator or department manager/director. If accepted, applicants must pay a $25 processing fee to the hospital cashier. Applicants must complete a drug and alcohol screening, agree to a background check, submit to a two-step TB skin test, and attend volunteer orientation. Volunteers under 18 years of age must have parental consent. Other age requirements may apply depending on interests and assignments. While qualifications vary according to the position, the following are essential in all volunteer assignments:

  1. Demonstrate strong inter-personal skills.
  2. Demonstrate ability to recognize boundaries between volunteers, patients, families, and staff.
  3. Demonstrate flexibility and the ability to adapt to the changing needs and conditions of patients and their families.
  4. Ability to accept responsibility, work independently and take initiative.
  5. Ability to remain calm under pressure.
  6. Ability to respect individual and family difference in style, temperament, culture, religion, beliefs.
  7. Ability to exhibit warmth, patience, tact, maturity and good judgment and have the ability to establish comfortable and appropriate relationships with subjects.
  8. Demonstrate the ability to interact with all age groups; able to relate with age appropriate responses


Volunteer Services Contact:

University Medical Center – Patient Relations
1800 W. Charleston Blvd
Las Vegas, NV 89102

Office Hours 10am - 5pm Monday – Friday

Phone: 702.383.2388


For complete driving directions, use Mapquest.
Print this Parking Map for directions.


The minimum commitment is 4 hours per week for 6 months and 100 hours on a regularly scheduled basis. You may choose the day of the week assuming your position is open that day. All assignments to volunteer positions can be terminated at any time, by either party, with or without notice and with or without cause. No volunteer assignments are guaranteed for any specific period of time. With exception to select programs and assignments, all new volunteers are assigned to the Information Desks or Surgical Waiting Areas for their first 8 weeks and 40 hours.

Volunteer Assignments:

A variety of hospital assignments will be made available. A specific assignment will be determined based on the interest, availability, application status, personal interview and based on the most pressing need of the hospital at the time of acceptance. Typically, hospital assignments can be divided into three categories:

  1. Direct Care-Direct interaction with UMC patients and families
  2. In-Direct Care-Offer support to families and professional staff
  3. Career development-Receive direct observation of hospital professionals working in patient care areas

For Groups:

  • Handicrafts
  • Special events
  • Foundation Committees


  1. Experience working/service in a public hospital
  2. Personal satisfaction conducting community service
  3. The opportunity to interact with Medical and Nursing staff as well as patients in a clinical setting.
  4. The ability to help visitors find their loved ones easily within UMC
  5. Receive training and education in a teaching hospital


Volunteer positions are not paid.
Volunteers do not carry employee status
Volunteering does not guarantee employment with the medical center