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Patient & Visitor Services

Patient and Family Centered Care

Our first priority is to provide you the care you need, when you need it, with skill, compassion and respect. Tell your caregivers if you have concerns about your care or if you have pain. You have the right to know the identity of doctors, nurses and others involved in your care, and you have the right to know when they are students, residents or other trainees.

Meeting Your Needs

At University Medical Center of Southern Nevada, we want your experience at the hospital,whether as a patient, family member or visitor, to be the easiest and most comfortable it can be. In this section you will also find information about visiting policies and hours, gift shops and flowers, ATMs and free WiFi access and dining options in and around our hospital campus.

Waiting Areas

Comfortable waiting areas for visitors are located on each patient unit. Family members of patients undergoing surgery may wait in the waiting room near the surgical suite where the surgeon will call on them following the procedure. The Same Day Surgery visitors waiting room is located on the 1st floor near the main lobby. After a procedure and post-anesthesia recovery, same day patients will be transported back to the Same Day Unit where those accompanying them may visit them prior to discharge.

Clergy

A non-denominational chapel is located on the 1st floor of the hospital. All clergy are welcome to visit members of their congregations who are hospitalized. If your place of worship does not have a representative assigned to visit patients on a regular basis, we suggest that you or your loved one notify your clergy personally to arrange visitation.

UMC will not discriminate on the basis of race, color, religion, sex, age, national origin, disability status, sexual orientation, or gender identity or expression in rendering services to patients.

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