I was a patient at UMC emergency room last Thursday and yesterday at the ambulatory surgery center. I just wanted to let everyone in both places know how impressed I was with their professionalism and compassion. From the time I checked into the emergency room to the time I left everyone I had to see was both friendly and efficient at their jobs. When I checked in for my day surgery and was taken to the back the nurses were very polite and did their jobs very professionally as well. The radiologist was also very good and gave me utmost confidence in him. All the people in this part of your facility are professional with a capital P and very friendly. I wish I had the names of the people who worked with me so I could thank them personally. I will always recommend your facility to my family, friends and coworkers.
Today I received a follow-up call from your facility to see if I was okay. This was very nice to have and meant a lot.
Thank you for the positive experience.