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Quality & Safety
Sep 20, 2013
Sincere Thanks & Appreciation
I wish to express my sincere thanks & appreciation to all staff involved in the procedure performed on my wife.
This marks the third surgery she has had performed in about 3 years here at UMC. Her second procedure was about a year and a half ago. Last month during a procedure in the cath lab, something showed up in which it was determined that she needed a procedure done as soon as possible.
Everyone from cath lab, surgery, IMC & CIMC took very good care of my wife. All exemplified why this facility should always be recognized for their prudence, knowledge, care, kindness & professionalism every single day.
I am very proud to be a part of this hospital for the past 29 years. In working in the sterile processing department, I know all too well the importance of how we perform our daily tasks. Lives are absolutely in the hands of this facility.
From the bottom of my heart, thank you again for everything done for my best friend.
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CHIEF EXPERIENCE OFFICER
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