I am writing to thank you for the care I received last week at UMC. I was attending a medical meeting in Las Vegas and developed chest pain while at dinner with my family.
I chose to go to UMC because I knew 2 physicians in the Emergency Dept-Drs. Zyniewicz and McCourt. My wife (also a physician and board member of our community hospital) was dismayed on our arrival to the ED because of the neighborhood and ED patients were a bit rough; however, I trained in a county hospital and expected as much.
I chose UMC for the care, not the ambiance of the ED! Nonetheless, my ED stay was efficient and brisk. To my pleasant surprise, I was admitted and in an inpatient bed in about 3 hours! Once I reached the floor, I couldn’t have asked for better or kinder care from the nurses and staff on the 5th floor.
Later, Dr. Chowdhury Ahsan consulted and took me to the cath lab. The cath team was outstanding, cheerful and efficient, even though I made the end of their day quite late.
I especially appreciated my visits with the chaplain. I was uncharacteristically concerned and upset on the day of my admission and I found comfort in his kindness and support. I am recuperating at home in New Mexico now and have some time to reflect on my experience. I tell my staff that the best compliments are those from a colleague-please pass mine on to the staff at UMC.