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Medical Records

Temporary Policy Change

To help prevent the spread of germs in our community and promote social distancing, UMC’s Health Information Management Department (HIM) has introduced a new temporary policy for obtaining copies of medical records. In support of UMC’s efforts protect the health of our community, UMC’s walk-in release of information window in the main hospital will be temporarily closed. In addition, release information windows within outpatient clinics will also be temporarily closed. Please note that we will continue to process requests made via mail and fax.

Thank you for understanding the importance of these restrictions during this challenging time.

Obtaining Your Medical Records

Many physicians in our community have electronic access to UMC medical records. This may help eliminate the need for patients to obtain records themselves. In addition, existing patients have convenient access to information through UMC MyChart to obtain lab results and schedule appointments. To sign up for MyChart, please visit https://umconnect.umcsn.com/MyChart.

If you would like a copy of your medical records, please complete the Authorization for Release of Medical Records (click this link to download) (Click here for SPANISH version) and forward the completed request to us by mail or fax (see below). Please include a copy of your State ID, Driver’s License and/or Passport, as we need to verify your identity prior to releasing a copy of your medical record.

The form must be completely filled out, signed and dated by the patient or legal representative. Please allow a minimum of 5 business days for processing the request after the form is received by UMC HIM. You may be charged for copies of records in accordance with federal and State of Nevada regulations.

Requesting Amendment to Your Medical Records

If you would like to amend your medical records at UMC, please complete the Request for Amendment of Protected Health Information (Click here for SPANISH version) and forward the completed request to us by mail or fax. Please include a copy of your State ID, Driver’s License and/or Passport, as we need to verify your identity prior to releasing a copy of your medical record.

The mailing address is:
Health Information Management Department
University Medical Center of Southern Nevada
1800 W. Charleston Blvd.
Las Vegas, NV 89102

Our fax number is:  702-383-2012

If you have any questions, please call our team:  702-383-2255 (option 2)

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